1. General Terms

1.1 These terms govern the use of Smart Kitchen BD’s services and products.
1.2 By purchasing from us, you confirm that you are 18 years or older or have guardian consent.

  1. Product Availability

2.1 All products are subject to availability.
2.2 We strive to ensure accurate descriptions, but minor variations in color, size, or design may occur.

  1. Pricing and Payment

3.1 Prices are in BDT.
3.2 We accept Cash on Delivery, bKash & Nogod.

  1. Shipping and Delivery

4.1 Delivery timelines are estimates and may vary due to unforeseen circumstances.
4.2 Delivery charges, if applicable, will be added at checkout.
4.3 Smart Kitchen BD is not liable for delays caused by third-party delivery services.

  1. Returns and Refunds

5.1 Products can be returned at the time of delivery (when delivery man is presence in you delivery location).
5.2 Refunds are only applicable for defective or incorrect items.
5.3 Return shipping costs are the buyer’s responsibility unless the error is on our part.

  1. Warranty

6.1 Some products may include a manufacturer’s warranty.
6.2 Damages caused by misuse or improper handling are not covered under warranty.

  1. Limitation of Liability

7.1 Smart Kitchen BD is not responsible for indirect or consequential damages resulting from the use of its products.

  1. Dispute Resolution

8.1 Any disputes will first be attempted to resolve amicably.
8.2 If unresolved, disputes will be subject to local laws.

  1. Contact Information

For inquiries:
Phone: +8801911091552
Email: info@smartkitchenbd.com
Address: South Banasree, Dhaka-1219